Privacy Policy for Lagerless.com

Effective Date: 01.02.2025

1. Introduction

Lagerless.com (“we,” “us,” or “our”) is committed to protecting the privacy of your personal data. This Privacy Policy explains how we collect, use, and share your personal data when you use our platform. We are registered as an Einzelunternehmen under Marko Zivanic, Sandgasse 36/4. Stock, 8010 Graz, Austria.

2. Data Collection and Processing

We collect personal data from you when you create an account, make a booking, or otherwise use our platform. The types of data we collect may include:

• Account Information: Name, email address, phone number, postal address, date of birth, profile photo.
• Profile Information: Interests, languages spoken, personal description (optional).
• Identity Verification: Government-issued ID, passport details, or other verification documents.
• Payment Information: Payment instrument details, billing address, transaction history.
• Communications: Messages and other communications with other users or customer support.
• Usage Information: Pages you view, searches you make, bookings you’ve made, and other actions you take on the platform.
• Log Data and Device Information: IP address, browser type, device information, and access times.
• Location Information: With your permission, we may collect your precise or approximate location from your device.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity and preferences.   
• Data from Other Sources: We may collect information from other sources, such as public databases, to supplement the information we already have about you.

We process your personal data for the following purposes:

• Providing and improving our services.
• Safety and security.
• Communication.
• Marketing (with your consent).
• Legal compliance.

3. Data Sharing

We only share personal data with third parties under the following circumstances:

• With your prior consent.
• Due to legal obligation.

Our partners are not permitted to collect or use personal user data. Some partners may work with pseudo-anonymized data. We use Stripe for payment processing. Please see Stripe’s privacy policy for information about their data processing practices.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law.  

5. Data Security

We implement technical and organizational security measures to protect your personal data against unauthorized access, use, or disclosure.  

6. Your Rights

You have certain rights regarding your personal data, including the right to access, rectify, erase, restrict processing, data portability, and object to processing. To exercise these rights, please contact us at [your contact email address].  

7. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• Contractual necessity: For data necessary to perform our services and fulfill our contractual obligations.
• Legal obligation: For data we are required to process by law.
• Legitimate interests: For data processing where we have a legitimate business interest, provided that such interests do not override your rights and freedoms.
• Consent: For data processing where you have given us your explicit consent. For marketing emails, we use a double opt-in process.

8. International Data Transfers

Data is stored with Hostinger in the EU. We do not currently transfer personal data outside of the EU.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

info@lagerless.com

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.